Fiserv CBS Worldwide's Professional Services offering provides a unique level of expertise to its client base. Access to our CBS product experts enables you to enjoy the benefit of the wealth of our experience. We offer a wide array of services designed to improve your operational efficiency, increase quality, and allow you to better focus on your business in today's fast-paced environment. Along with each service, CBS offers guidance through skilled analysts, technicians, and project managers.

Implementation Management
Fiserv CBS Worldwide provides a team of experts, experienced in coordinating the activities involving multiple Fiserv products and entities during the Implementations process. Drawing on years of banking and implementation experience, CBS Worldwide will assist the bank in setting priorities, suggesting and implementing recommendations, and planning and managing the product implementation.

Project Management
CBS Worldwide provides expert project management to our clients in a wide variety of disciplines including implementation, release management and other areas.

Delivery Services
Helping your organization manage the nuances of your system in terms of conversions, mergers and acquisitions, or the incorporation of loan portfolios and other assets, is a key component of our professional services offering. We offer solutions in the following areas:

  • Conversion and Merger Services
  • CIF Services
  • General Ledger Services
  • Portfolio Management
  • General Services

Training
CBS Worldwide offers training on CBS. This training is customizable based on your individual banking needs. We also offer Desktop Admin, Sales, and Teller, Host Communicator, eCash, VRU, ATM, and EFT training. We facilitate the training utilizing a variety of delivery methods as well as locations (Orlando or your site). Assessing Systems, Applications, and Processes (ASAP). This service provides clients the opportunity to have CBS experts review their current settings and application of the Fiserv CBS system as well as the processes applied to daily tasks. The end result provides findings, recommendations, benefits, and guidance on how to maximize the performance of the CBS product.

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