The Fiserv Mortgage Solution is a comprehensive, multi-channel mortgage processing solution. Using superior workflow technology, the solution manages the entire application process, ensuring optimal balance of processing efficiency and customer service.

The Fiserv Mortgage Solution was purposefully developed to address the pressing issues in mortgage processing today, tomorrow and in the future. Issues typically facing European mortgage providers being:

  • Increasing cost pressures
  • Regulatory pressures, such as Basel II
  • Aggressive competition
  • Falling margins
  • Increasing customer expectations

Acknowledged as being the first in the next generation of application processing solutions, the Fiserv Mortgage Solution enables:

  • Speed to market for new products
  • Flexibility to implement new processes
  • Efficiency in automating the entire application process
  • Multi-channel transparency
  • Cost effectiveness

Built with Fiserv's industry and technological expertise and vision, the solution supports every step of the applications process:

  • Illustrations and quotations - Includes 'what-if' scenarios, fact finding and rules-based product suggestions.
  • Decision support - Provides a score-card implemented within the rules engine.
  • Data capture - different screens and screen flows can be defined to suit the business.
  • Underwriting - Includes application review, underwriting by mandate, plus all other pre-sanctioning activities and offer production.
  • Completions - Includes the set-up of the mortgage on the core banking system and management of funds process.
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