"With Fiserv Aperio we can continue our good relationship with Fiserv and benefit from one of the best software solutions for customer interaction and process improvement on the market. We can also treat all our customers as individuals, respond better to their needs and create a superior staff and customer experience into the bargain."
- Angie Ritchey, Vice President of Operations and Technology, Lake City Bank
Lake City Bank, headquartered in Warsaw, Indiana, is the primary subsidiary of Lakeland Financial Corporation (Nasdaq Global Select/LKFN), a $2.2 billion publicly traded bank holding company. Lake City Bank has 43 offices located in 12 Northern Indiana counties and a loan production office in Indianapolis. Lake City Bank focuses on the consumer and commercial banking segment and has built a reputation for providing clients with technology-driven products and services while remaining a local, community-focused bank.
Click on the case study to the left to read more about how the Lake City Bank was able to streamline their new account opening process and reduce training times using Fiserv Aperio.
